About the Position
SARS is seeking an experienced Business Systems Specialist to support business process optimisation and key HR systems modernisation initiatives, including the transition from SAP HCM ECC6 to SAP SuccessFactors Employee Central and Employee Central Payroll.
This 24-month Fixed-Term opportunity offers the chance to contribute to a significant transformation programme that will shape future HR processes and services across SARS.
Working closely with business stakeholders, implementation partners and technical specialists, you will analyse business requirements, identify process improvement opportunities, support process standardisation, and contribute to testing, implementation and change adoption activities. You will help ensure solutions align with business objectives, governance requirements and operational needs while delivering measurable business value.
Job Purpose
To provide business systems expertise, advice and support to enable the effective delivery and continuous improvement of business services, processes and systems through the analysis of business needs, operational optimisation and implementation support.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) AND 5-7 years’ experience in a SAP HCM / SAP SuccessFactors or similar HR ERP environment, of which 2-3 years is at functional specialist level.
OR
Senior Certificate (NQF 4) and relevant IT Qualification(s) / Certification(s), and 5-7 years’ experience in a SAP HCM / SAP SuccessFactors or similar HR ERP environment, of which 2-3 years is at functional specialist level.
Job Outputs:
Process
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation & opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
Governance
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural Competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Problem Solving and Analysis
- Respect
- Trust
Technical Competencies
- Business IT Systems
- Business Knowledge
- Computer Literacy
- Efficiency improvement
- Functional Policies and Procedures
- IT Strategy and Planning
- Reporting
- System thinking
Compliance Competency
- GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
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